PressOrBuild

Contact PressOrBuild

One address, and an honest account of what we can and cannot help with.

Everything reaches the same inbox: [email protected]. There is no contact form, because a form would only ask you the same questions a plain email answers better.

Corrections go to the front of the queue

This site is built on prices, release dates and vendor terms, and all three move. If we have a figure wrong, a renewal rate out of date, or a menu path that no longer matches what your dashboard shows, tell us and we will check it against the source. Include a link or a screenshot if you have one — it turns a half-hour of verification into five minutes. Corrections are handled before anything else in the inbox, and we amend the page rather than quietly deleting the claim.

What we can't do

We do not review individual sites, audit setups, or answer "can you look at my WordPress install and tell me what's wrong." That is consulting, it takes real hours, and offering it for free to whoever asks first would be unfair to everyone who asks second. We also do not take payment for coverage, accept guest posts, or add links to existing articles.

What we will happily do is point you at whichever of our articles addresses the question, and if none of them does, add it to the list of things worth writing.

When to expect a reply

Within a few working days for most messages, and sooner for corrections. This is a small operation rather than a support desk, so a message sent on a Friday evening will not be read on a Friday evening. If a fortnight passes with nothing, assume the message got lost and send it again — that is far more likely than us ignoring you.

Vendors: we read every message, we cannot promise coverage, and a plan change or a pricing update is genuinely useful to send us. Send the page it appears on rather than a press release.